KnocKnoc | Privacy Policy

KnocKnoc service provides customer service and delivery services. The Company operates a fleet of delivery personnel who pick-up orders from their premises and deliver it to customers in India.

SECTOR INDUSTRY SUB-INDUSTRY FOUNDED ADDRESS

62/1, New-7,1st Cross Road, 2nd Main Rd, Ganga Nagar Layout, Ganganagar, Bengaluru, Karnataka 560032

TERMS & CONDITIONS

This Privacy Policy agreement is effective as of: Jan 01st, 2023, KnocKnoc values your privacy. In this Privacy Policy (”Policy”), we describe the information that we collect about you when you visit our website, www.knocknoc.in (the ”Website“) and use the services available on the Website (”Services“), and how we use and disclose that information.

If you have any questions or comments about the Privacy Policy, please contact us at info@knocknoc.in. This Policy is incorporated into and subject to the KnocKnoc Terms of Use, which can be accessed at www.knocknoc.in/privacy-policy. Your use of the Website and/or Services and personal information you provide on the Website remains subject to the terms of the Policy and KnocKnoc ‘s Terms of Use.

In terms of the Information Technology (Intermediaries Guidelines) Rules, 2011 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, any grievance or complaint may be intimated to KnocKnoc, Grievance Office who may be reached at 62/1, New-7,1st Cross Road, 2nd Main Rd, Ganga Nagar Layout, Ganganagar, Bengaluru, Karnataka 560032, India. The complaint shall be redressed within a period of 1 (one) month.

I. COLLECTION OF YOUR PERSONAL INFORMATION

“Personal information” is defined to include information that whether on its own or in combination with other information may be used to readily identify contact you such as: name, address, email address, phone number etc.

We collect personal information from Service Professionals offering their products and services. This information is partially or completely accessible to visitors using KnocKnoc’s website or mobile application, either directly or by submitting a request for a service. Service Professionals and

customer are required to create an account to be able to access certain portions of our Website, such as to submit questions, participate in polls or surveys, to request a quote, to submit a bid in response to a quote, and request information. – Service Professionals, if and when they create and use an account with KnocKnoc, will be required to disclose and provide to KnocKnoc information including personal contact details, postal address, bank details, personal identification details (such as PAN card, Aadhar card, phonebook, call logs, phone gallery etc.) and participate in polls or surveys or feedback etc. Such information gathered shall be utilized to ensure greater customer satisfaction and help a customer satiate their needs. The type of personal information that we collect from you varies based on your particular interaction with our Website or mobile application.